Tech Mahindra Walk-in Interview Chat Process Executive – 5 Days Working

Looking for a promising start in the customer support industry? Here’s your chance! Tech Mahindra is hiring Chat Process Executives for its Noida location. This is a golden opportunity for both freshers and experienced candidates to work with a reputed multinational company.

With a competitive salary package, 5-day working week, and full-time office-based role, this position promises growth, stability, and a strong foundation in customer service.

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🏢 About Tech Mahindra

Tech Mahindra is a global leader in IT services and business process outsourcing (BPO), with over 150,000 professionals across 90 countries. The company is known for its dynamic work culture, innovation, and employee-first policies. It offers diverse opportunities for career advancement, especially in non-voice customer support roles like chat process.

📊 Did you know? Tech Mahindra is consistently ranked among the top IT companies in India and is recognized for excellence in customer support and service delivery.

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📝 Job Details – Chat Process Executive

🔹 Designation:

Customer Support Associate – Chat Process

🔹 Industry Type:

BPO / BPM (Non-Voice Process)

🔹 Department:

Customer Success, Service & Operations

🔹 Role Category:

Non-Voice, Chat Support

🔹 Job Type:

Full-Time, Permanent

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📍 Location & Venue

• Job Location: Noida
• Interview Venue:
  A8, Tech Mahindra Knowledge Boulevard,
  1st Floor, Noida – (Nearest Metro: Noida Electronic City)
• Walk-In Dates: 12th May to 21st May
• Timing: 10:00 AM – 4:00 PM

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💼 Key Responsibilities

As a Chat Process Executive at Tech Mahindra, you will:

• Interact with customers via chat to resolve their queries.
• Provide clear, concise, and effective support.
• Follow communication scripts and standard procedures.
• Escalate unresolved issues to the relevant department.
• Maintain data accuracy and high customer satisfaction.

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✅ Job Criteria & Requirements

Tech Mahindra is open to hiring fresh talent and experienced professionals with the right attitude and skills.

Eligibility:

• Education: Undergraduate / Graduate (Any stream)
• Experience: 0–5 years
• Languages: Fluent in English & Hindi (mandatory)
• Typing: Good typing speed and accuracy
• Shift: Rotational (24×7); General shifts for females
• Availability: Immediate joiners preferred

Additional Information:

• 5 Days Working (1 Rotational Week Off)
• No Cab Facility
• 100% Work from Office
• ESIC & PF Benefits

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💰 Salary & Benefits

• Salary Range: ₹2.00 LPA – ₹3.50 LPA (Based on experience and performance)
• Benefits:
  • Provident Fund (PF)
  • Employee State Insurance (ESIC)
  • Exposure to a global client base
  • Professional development opportunities

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📌 How to Apply?

If you’re ready to kickstart your career with Tech Mahindra, follow these steps:

Option 1: Walk-In Interview

Time: 10:00 AM – 4:00 PM
Date: 12th May – 21st May
Venue:
A8, Tech Mahindra Knowledge Boulevard, 1st Floor,
Noida (Near Noida Electronic City Metro Station)

Option 2: Contact HR Directly

• HR Santosh: 7982509065
• HR Prateeksha: 9068094671
• HR Himanshi: 7983513155

📧 Alternatively, you can drop your updated resume at the provided HR email (contact them for details).

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🌟 Why Join Tech Mahindra’s Chat Process Team?

Tech Mahindra’s Chat Process Executive role is ideal for candidates who:

• Want to build a long-term career in the BPO sector.
• Prefer non-voice interaction over telephonic support.
• Seek work-life balance with 5-day working weeks.
• Are enthusiastic, tech-savvy, and quick learners.

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🧩 Skills That Will Set You Apart

Here are the skills that will give you an edge:

• Proficiency in written English and grammar
• Good typing speed (30-40 WPM)
• Customer-centric mindset
• Ability to handle pressure
• Multitasking & adaptability

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💡 Pro Tip for Interview Day

• Dress in formal or smart casuals.
• Carry multiple copies of your resume.
• Bring a passport-size photo and valid ID proof.
• Prepare basic customer service answers and FAQs.

📈 Career Growth Path

Starting as a Chat Executive, you can move up the ladder with dedication and performance. The career progression may look like:

1. Chat Process Executive
2. Senior Associate
3. Team Leader
4. Process Trainer / Quality Analyst
5. Operations Manager

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📞 Ready to Apply?

Start your journey with Tech Mahindra today! Walk in between 12th – 21st May or contact the HR directly to schedule your interview. Whether you’re a fresher or have some experience, this is your chance to shine in one of India’s top BPO companies.

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🎯 Conclusion

If you’re passionate about customer service and want to work in a professional, fast-paced environment, the Chat Process Executive – 5 Days Working role at Tech Mahindra is a perfect fit. With a fair work schedule, solid benefits, and a reputed employer, this job is your gateway to a rewarding career.