Sutherland Hiring for International Voice Process in Hyderabad

Are you looking for a job in Hyderabad that offers stability, growth, and a global work environment? Here’s a great opportunity. Sutherland, a global leader in business process transformation, is conducting a walk-in interview drive for International Voice Process roles. Whether you’re a fresher or have up to 3 years of experience, this could be the career move you’ve been waiting for.

About the Opportunity

This Sutherland job vacancy is ideal for candidates who are confident communicators, customer-focused, and looking to gain valuable experience in international customer support. The job involves engaging with global customers, handling queries, and providing solutions over voice, email, and chat support channels.

Walk-In Interview Details

• Company: Sutherland
• Role: International Voice Process
• Experience Required: 0 to 3 years
• Location: Hyderabad
• Interview Dates: 16th May to 23rd May
• Time: 10:00 AM to 2:00 PM
• Venue: Divyasree Building, Manikonda, Hyderabad
• Contact Person: Vaishnavi
• Phone: 9550098558 (Available from 11:00 AM to 7:00 PM)

Before attending, registration is mandatory.

Register here: Sutherland India Job Registration Page
Note: Mention HR Vaishnavi on top of your resume when you appear for the interview.

Job Role: International Voice Process

Key Responsibilities

• Handle international customer queries and complaints through calls, emails, and chats
• Provide accurate information regarding products or services
• Manage returns and resolve customer issues efficiently
• Maintain professionalism and empathy throughout interactions

Required Skills

• Strong verbal communication in English
• Typing speed of at least 35 WPM with 90% accuracy
• Basic knowledge of customer service processes
• Ability to handle difficult conversations with patience and clarity
• Willingness to work night shifts and from office

Educational Qualifications

• Undergraduates and graduates are eligible
• Open to candidates from any academic background

Interview Process

All shortlisted candidates will undergo the following rounds:

1. HR Screening Round
2. Assessment Round
3. Operations/Service Delivery Round

Only registered candidates will be allowed to participate in the walk-in process.

Why Join Sutherland?

Sutherland is a globally respected BPO organization offering services in more than 20 countries. With a focus on digital transformation and customer-first service, it’s a great place to grow your career. Employees get access to:

• A dynamic and professional work environment
• Opportunities for learning and growth
• International exposure through voice process roles
• Competitive salary packages
• A permanent full-time role with career development prospects

About the Company

Sutherland has been in the business for over 35 years, helping clients across industries deliver exceptional customer experiences. If you are looking for a stable, rewarding job with a reputed employer, this Sutherland job vacancy is a valuable opportunity.

Key Highlights

• Job Type: Full Time, Permanent
• Industry: BPM / BPO
• Department: Customer Service & Support
• Role Category: Voice / Blended – International Voice Process
• Shift: Night Shift (Work from Office)
• Location: Manikonda, Hyderabad

Application Checklist

Before attending the walk-in, make sure you:

• Complete your online registration
• Print a copy of your resume with “HR Vaishnavi” written on top
• Carry a valid ID proof and academic certificates
• Reach the venue on time (between 10:00 AM to 2:00 PM)

Final Thoughts

If you’re serious about building a career in customer service, especially in an international environment, then this International Voice Process opportunity at Sutherland is perfect for you. The role is suitable for both freshers and those with prior experience. With a structured training program, supportive team culture, and global exposure, this Sutherland job vacancy offers more than just employment — it offers a career path.

Take the first step today. Register online, prepare your resume, and walk in for your interview.

For more information, contact HR Vaishnavi at 9550098558 between 11:00 AM and 7:00 PM.